Frequently Asked Questions

You can book directly through our website by selecting your preferred space and clicking "Book Online". You’ll be able to view available dates and times, and secure your rental in just a few steps if you want to add multiple rooms, for example, Loft area + Pink Parlor. Contact us directly at thrive323@gail.com (mailto:thrive323@gail.com)or send us a text at 404-551-3252, and we will personally put together a price and package for you.

Loft area- $35-$79 per hour Pink Parlor- $49-$69 per hour Onyx Room- $49-$69 per hour

We offer discounts for booking over 10 hrs, multiple days, or multiple rooms. The discount can range from 20-35% off. Text us at 404-551-3252 or email thrive323@gmail.com (mailto:thrive323@gmail.com) for immediate assistance.

Yes there is off street parking on peter st. and also on the side street at the corner of the building. In addition, there is a paid parking lot on Peter St. next to the uhaul. please reference the paking map https://static.wixstatic.com/media/bc312e_2789c54c791d4cf48b29cce46c87ab15~mv2.png

There are no restrictions on noise or music

Yes! We encourage clients to schedule a walkthrough to get a feel for each space. Text/call us at 404-476-0393 or email us to schedule a walk-through. we do walk-throughs during weekdays between 2-8pm

Each space comes with tables (4ft & 6ft), chairs, a bluetooth speaker, microphones, a projector. For our content room, we have props such as prop money, masks, sunglasses, etc. that is all included in your rental

Cancellation policy and Grace Period All bookings are handled by our partner Giggster. Giggster's Grace Period policy which allows a full refund for bookings cancelled within 24 hours of confirmation, if there is more than 48 hours left until the booking start. If the booking is cancelled within 24 hours of confirmation, but there is less than 48 hours left until the booking start, no refund is possible. If you cancel outside of 48 hours from the start of the booking, you will receive a 50% refund. If you cancel your booking less than 48 hours before the booking start time, the booking is non-refundable. Please see gigster cancellation policy (https://help.giggster.com/en/articles/757862-what-is-the-cancellation-and-refund-policy-for-renters-and-hosts)for more information. To cancel a booking, contact our Support via HelpChat or at contact@giggster.com.(mailto:contact@giggster.com)

Our facility is smoke free. However, we do make exceptions on a case-by-case basis.

We are 24 hour facility so there is no cut off time.

Guests will either be greeted by the host for check-in or sent instructions for self-check-in. Guests should be in good communication if they need to cancel or are running late via text. For clean up and guests check out, the guest must exit with all trash bagged and furniture returned to its original placement. The guest has a 5-minute grace period past the end time to exit the building. It is advised to stop your event 30 minutes prior to allow guests to exit. Anytime past the 5-minute grace period will be billed in 30-minute increments.