Question 1

How Do I Book A Space?

Accepted Answer

You can book directly through our website by selecting your preferred space and clicking "Book Online". You’ll be able to view available dates and times, and secure your rental in just a few steps if you want to add multiple rooms, for example, Loft area + Pink Parlor. Contact us directly at support@space323.studio or send us a text at 404-551-3252, and we will personally put together a price and package for you.

Question 2

What are the Rates?

Accepted Answer

Loft area- $35-$79 per hour
Pink Parlor- $49-$69 per hour
Onyx Room- $49-$69 per hour

Question 3

Do you offer any discounts or promotions?

Accepted Answer

We offer discounts for booking over 10 hrs, multiple days, or multiple rooms. The discount can range from 20-35% off. Text us at 404-551-3252 or email thrive323@gmail.com  for immediate assistance.

Question 4

Is there parking available at the venue?

Accepted Answer

Yes there is off street parking on peter st. and also on the side street at the corner of the building. In addition, there is a paid parking lot on Peter St. next to the uhaul. please reference the paking map

Question 5

Are there any restrictions on noise or music?

Accepted Answer

There are no restrictions on noise or music

Question 6

Can I schedule a tour before booking?

Accepted Answer

Yes! We encourage clients to schedule a walkthrough to get a feel for each space. Text/call us at 404-476-0393 or email us to schedule a walk-through. we do walk-throughs during weekdays between 2-8pm

Question 7

What’s included in the rental?

Accepted Answer

Each space comes with tables (4ft & 6ft), chairs, a bluetooth speaker, microphones, a projector. For our content room, we have props such as prop money, masks, sunglasses, etc. that is all included in your rental

Question 8

What's your cancellation policy?

Accepted Answer

Cancellation policy and Grace Period
All  bookings are handled by our partner  Giggster. Giggster's Grace Period policy which allows a full refund for bookings cancelled within 24 hours of confirmation, if there is more than 48 hours left until the booking start. If the booking is cancelled within 24 hours of confirmation, but there is less than 48 hours left until the booking start, no refund is possible.

If you cancel outside of 48 hours from the start of the booking, you will receive a 50% refund. If you cancel your booking less than 48 hours before the booking start time, the booking is non-refundable. Please see gigster cancellation policy for more information. To cancel a booking, contact our Support via HelpChat or at contact@giggster.com.

Question 9

Do You allow smoking?

Accepted Answer

Our facility is smoke free. However, we do make exceptions on a case-by-case basis.

Question 10

Is there a cut off time for rentals?

Accepted Answer

We are  24 hour facility so there is no cut off time.

Question 11

What are your check in checkout procedures

Accepted Answer

Guests will either be greeted by the host for check-in or sent instructions for self-check-in. Guests should be in good communication if they need to cancel or are running late via text. For clean up and guests check out, the guest must exit with all trash bagged and furniture returned to its original placement. The guest has a 5-minute grace period past the end time to exit the building. It is advised to stop your event 30 minutes prior to allow guests to exit. Anytime past the 5-minute grace period will be billed in 30-minute increments.

FAQs

Frequently Asked Questions